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Call us for all your car needs! 337-364-6977

CUSTOMER SERVICE

At Master Mechanics, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Master Mechanics. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. AT Master Mechanics, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Master Mechanics focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Master Mechanics, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1984, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 337-364-6977 or email us.


ASSOCIATIONS

  • ACDelco
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • O'Reilly Auto Parts
  • BBB Accredited Business
  • ALL-DATA
  • WIX Filters
  • Valvoline Oil
  • Car Care Aware

Testimonials

  • Best place to bring your car.
    -Michelle C.

  • Always friendly, and great service. Name says it all.
    -Catherine M.

  • Awesome work! Always on point. Love them.
    -Kelly T.

  • Best work, best service, best people, anywhere, hands down!
    -Rita B.

  • Master Mechanics is great. Love working with Emmett. He is kind, knowledgeable and HONEST. Wouldn't take my car anywhere else.
    -Ashley W.

  • Just had some extensive work done on my pickup and am very pleased with the results. Very professional, knowledgeable and service oriented people. I intend to use Master Mechanics for all my vehicle service work. Great Job!
    -Frank S.

  • I've been having my vehicles serviced here for years and I've recommended Master Mechanics to friends and family. I wouldn't go anywhere else. I trust them completely for great service and fair pricing.
    -Suzanne D.

  • I don't trust just anyone to work on my classic vehicles, but Master Mechanics has the knowledge and expertise to work on anything. They keep my cars rolling. Excellent service!
    -Roger L.

  • I have brought 2 vehicles there and wouldn't bring them anywhere else. The service is impeccable and very professional. Emmet is very helpful, honest and very thorough when doing the work and explaining everything in detail. I trust him and the great work that is performed on my vehicles! I wouldn't go anywhere else!!
    -Tayte H.

  • I have dealt with many auto repair shops through the years and I can say that no one else is even in these guys' league when it comes to customer service. They have always gone above and beyond. They do great work at a fair price. I don't use anyone else.
    -Ryan V.

  • Very knowledgeable staff. Made quick work of what was ailing my 2000 Expedition.
    -Chase A.

  • I want to thank Emmet. Great service and a man of his word. Thanks again Emmet.
    -Dean L.

  • Great service! Fast and friendly!
    -Rachel G.

  • I get my vintage VW fixed here. This place always come through for me! Excellent communication and fair price. Starting to feel a little like family! I LOVE supporting this locally owned/operated shop. Every time I drive away, I feel like a super-star!! Thanks Emmet!
    -Lori S.

  • We are so appreciative of Emmet and his crew of skilled mechanics! They have gone above and beyond in repairing our vehicles and keeping them in safe running condition. They will always accommodate us when we are in need. Their customer service is excellent! Thank you, Emmet, for being so generous!
    -Helen-Tommy D.

  • My husband's truck been idling bad and killing at red lights and stops signs. He brought it in a few months ago to another shop. Well needless to say they didn't do the job correct. He drives to Broussard to work everyday and this isn't the kind of vehicle you want to drive like this. I told him about Master Mechanics. I got in touch with Emmett. We brought it in Tuesday afternoon before they closed. We already knew what was wrong and how much it would cost. Part was ordered and truck was ready today. It's working like a champ. I highly recommend Master Mechanics for all your car and truck needs. Staff was very nice and caring. There were a few other questions I asked about changing and Emmett said that was not needed. The price to fix the truck was decent and he saved us lots of money by being honest about other things I wanted to change. We will sure be using Master Mechanics again. Thank you all.
    -Monica H.

  • Fast, friendly service and excellent staff! They replaced the evaporator coil in our jeep. You can't even tell that the dashboard was removed. Great work.
    -David C.

  • Great people to work with. Price was fair and the service was great. I drove from Lafayette to have expensive work done there because I trusted them. Great job !!!
    -Odell L.

  • Very professional and honest! Thanks Emmet and staff for fixing my ac. I definitely recommend Master Mechanics!
    -Misty W.

  • I've been taking my vehicles to Emmett for a while now. They have done everything from general maintenance to replacing broken motor mounts on my wife's car. I have never dealt with people who are as professional as the guys at Master Mechanics. It's a good feeling to know that when I'm not around, due to work, and there's a problem with the car, I can send my wife there and know they won't rob her. These guys are honest, fair and professional. They take great care of their customers. If you're looking for a great mechanic that you can trust, look no further.
    -Jim L.

  • I went there with my car in bad shape. They fixed my car. They were very courteous. Mr. Emmet gave me a great price for all they had to do. I will continue to take my car there in the future.
    -Deborah M.

  • We brought our vehicle to Master Mechanics to repair the air condition evaporator coil. The service was great! The job was done in one day, this is a big job of pulling out the whole dash board. They were also $300.00 cheaper than the other shop we were considering bringing it to. They are definitely in business to take care of their customers. I would recommend this shop any day.
    -Aaron L.

  • Emmet is great to work with. Tells you exactly what needs to be done. Offers suggestions on how to make things better. He doesn't push you to buy things you can't afford. Honest. Fair. Quick!
    -Dana D.